Responsible Gaming
Introduction
We are committed to promoting responsible gaming practices. Gambling should be viewed as entertainment only, not as a way to earn money or solve financial problems. Please gamble within your means and only bet what you can afford to lose.
Age Verification
You must be 18 years of age or older to gamble in the UK. It is illegal for anyone under 18 to participate in gambling activities. We take age verification seriously and reserve the right to request proof of identity and age at any time.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, it may be time to seek help:
- Constantly thinking about gambling or past gambling experiences
- Needing to gamble with larger amounts to achieve the same excitement
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities or lying about the amount spent
- Neglecting family, work, or personal responsibilities due to gambling
- Using gambling to escape problems, anxiety, or negative emotions
- Experiencing anxiety, irritability, or restlessness when trying to cut down
- Failed attempts to control, reduce, or stop gambling
- Borrowing money to fund gambling activities
- Jeopardising relationships, job, or educational opportunities
Self-Help Tools
Most reputable operators offer tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe
- Loss Limits: Set a maximum amount you are willing to lose in a given period
- Reality Checks: Receive regular notifications reminding you how long you've been gambling
- Self-Exclusion: Take a break by temporarily or permanently excluding yourself from your account
- Time-Outs: Set a cooling-off period during which you cannot access your account
We encourage you to use these tools proactively to maintain responsible gambling habits.
Support Organisations
If you or someone you know is struggling with gambling, please reach out to one of the following organisations:
United Kingdom
- GamCare: Free, confidential support for problem gambling. www.gamcare.org.uk | Helpline: 0808 8020 133
- GamStop: The National Self-Exclusion Scheme for online gambling. www.gamstop.co.uk
- Gamblers Anonymous: Support groups and peer assistance. www.gamblersanonymous.org.uk
- National Problem Gambling Clinic: Clinical support service. www.cnwl.nhs.uk/npgc
International Support
- Australia: Gambling Help Online – www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org | 1-800-522-4700
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de
Take Action Today
If you believe you have a gambling problem, please seek help immediately. Problem gambling is a treatable condition, and support is available. Reaching out to one of the organisations listed above is a positive step towards recovery. You do not have to face this alone.
For more information about responsible gambling, please contact our support team or visit the websites of the organisations listed above.